Terms of service
You must be at least 18 years old to use our services. You agree to provide accurate information when booking.
We facilitate hotel bookings by acting as an intermediary between you and the hotel. We are not responsible for the actual services provided by hotels.
Payments are securely processed by Stripe. Prices displayed include all applicable taxes unless stated otherwise.
By Customer: Cancellations must be made at least 15 days prior to the check-in date to qualify for a full refund. For cancellations made less than 15 days before check-in, refunds will be subject to the hotel's policy. Approved refunds will be issued to the original payment method within 7–10 business days. Important: Some bookings may be designated as non-refundable at the time of booking, meaning no refund will be issued in such cases.
We are not liable for: Issues caused by third-party providers (e.g., hotels). Losses resulting from unauthorized access to your account.
We reserve the right to modify these terms at any time. Updated terms will be posted on this page.
If you have any questions, please contact us at admin@ebooking.co.uk.
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